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Managing requests overview for admins

How admins and managers can view, filter, and manage all employee requests including bulk actions.

Written by Merilin Peetris
Updated today

Admins and managers with the manage requests permission can view and manage all employee requests from a central page.

How to open the requests page

Click Requests in the left sidebar. The page shows all requests from employees in your departments (admins see all employees).

Filtering requests

Use the filter bar at the top to narrow down the list:

  • Search — find requests by employee name

  • Date range — filter by request start/end dates

  • Status — filter by Pending, Approved, or Rejected

  • Absence type — filter by specific absence types

  • Forwarding — show requests assigned to you or forwarded to others

Customizing the display

The request list shows these columns (some may be toggled via display settings):

  • Name — employee name with avatar

  • Type — absence type with color badge

  • Start / End — request dates (includes time if not a full working day)

  • Duration — how many days or hours the request covers

  • Comment — the employee's comment on the request

  • Manager's comment — any comment added by the approver

  • Payment — the payment type ("Before vacation" or "With payslip")

  • Status — Pending, Approved, Rejected, Forwarded, or Assigned to you

  • Attachments — number of attached files

Approving and rejecting requests

Each pending request row has quick-action buttons to Approve or Reject. Click the button to change the status immediately. You can also click the request to open it in a drawer and add a manager's comment before approving or rejecting.

Bulk actions

Select multiple requests using the checkboxes, then use the floating toolbar to:

  • Approve all selected requests

  • Reject all selected requests

  • Delete selected requests

  • Forward selected requests to another manager

Editing a request

Double-click a request to open it in a drawer. Depending on the request status and your permissions, you can edit the dates, absence type, payment type, comments, and attachments. An activity log at the bottom of the drawer shows the full history of changes, approvals, and rejections for that request.

Forwarding requests

You can forward a request to another manager if someone else should handle the approval. Open the request, toggle Forward to another person, and select the manager from the dropdown. The forwarded request appears in that manager's list with an "Assigned to you" badge.

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