In addition to shifts, you can add absences (time-off) directly in the work schedule.
How to add an absence to the schedule
Open Scheduler from the left sidebar.
Double-click on the desired date cell for an employee, or right-click and select Add.
In the event modal, select Absence as the type.
Choose the absence sub type (vacation, sick leave, training, or other configured types). The remaining fields will be filled from the template.
Set the start date and end date.
Optionally set specific hours if it is a partial-day absence using the absence hours field.
Click Save changes.
Using the template sidebar
The template sidebar on the left side of the schedule lists available shift templates and absence types. You can click or drag an absence template onto the schedule to quickly create an absence event.
Absence calculation settings
Each absence type has calculation settings that control how it affects working hours:
Show absence in reports — whether the absence is reported in days or hours
Normal hours — whether the absence subtracts from, adds to, or does not change normal hours
Holiday/weekend reduction — whether normal hours are reduced on holidays or weekends
Work hours — whether the absence subtracts from, adds to, or does not change work hours
These settings are configured per absence type in left Sidebar → Absences and automatically apply when that type is used in the schedule.
Absence vs absence request
Adding an absence in the schedule is different from an employee submitting a time-off request:
Schedule absences are added directly by admins or managers in the Scheduler.
Absence requests are submitted by employees through the app or browser and go through an approval workflow.
Both result in the same absence appearing on the timesheet once published/approved.