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How to add absences to the work schedule

How to add time-off and other absences directly in the schedule view.

Written by Merilin Peetris
Updated today

In addition to shifts, you can add absences (time-off) directly in the work schedule. This article explains how to schedule absences for employees.

How to add an absence to the schedule

  1. Open Scheduler from the left sidebar.

  2. Double-click on the desired date cell for an employee, or right-click and select Add.

  3. In the event modal, select Absence as the type.

  4. Choose the absence sub type (vacation, sick leave, training, or other configured types). The remaining fields will be filled from the template.

  5. Set the start date and end date.

  6. Optionally set specific hours if it is a partial-day absence using the absence hours field.

  7. Click Save changes.

Using the template sidebar

The template sidebar on the left side of the schedule lists available shift templates and absence types. You can click or drag an absence template onto the schedule to quickly create an absence event.

Absence calculation settings

Each absence type has calculation settings that control how it affects working hours:

  • Should add working hours — whether the absence counts toward worked hours

  • Normal hours reduction — whether the absence subtracts from, adds to, or does not change normal hours

  • Absence report format — whether the absence is reported in days or hours

  • Holiday/weekend reduction — whether normal hours are reduced on holidays or weekends

These settings are configured per absence type in Settings → Absences and automatically apply when that type is used in the schedule.

Absence vs absence request

Adding an absence in the schedule is different from an employee submitting a time-off request:

  • Schedule absences are added directly by admins or managers in the Scheduler.

  • Absence requests are submitted by employees through the self-service portal and go through an approval workflow.

Both result in the same absence appearing on the timesheet once published/approved.

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