Face readers use facial recognition to identify employees when they clock in and out. Before an employee can use a face reader, their faceprint must be captured on the device and then linked to them in Begin. This article explains how.
How to register a faceprint
Face prints are captured on the reader itself. The device doesn't hold your employee list — it assigns each new face print a Face ID number and shows it on screen. Write that number down together with the employee's name; you'll need it to link them.
Press the gear icon on the device screen.
Enter the device password, if one is set.
Select Users → Add face.
Ask the employee to look at the camera and stay still until five photos have been taken.
Record the employee's name and the Face ID number shown on screen.
Repeat for each employee.
How to link a faceprint to an employee
New faceprints sync to Begin automatically, but they arrive unlinked — listed by Face ID number with no name attached. Until you link them, the reader won't recognise the employee.
Go to Devices in the left sidebar and select Identifiers.
Find the Face ID number you noted during registration.
Click Select employee and choose the employee from the drop-down.
Save.
To confirm it worked: the next time that employee clocks in, the reader should display their name.
Where to see registered faceprints
Go to Devices in the left sidebar, then the Identifiers page, to see all faceprints and other identifier types across the company. Or open a specific employee's profile and click the Identifiers tab to see only theirs.
Faceprints are listed with the type label Faceprint.
Managing faceprints
Faceprints follow the same rules as fingerprints — you can assign them to specific devices, unassign them, or delete them from the Identifiers page.
If you have more than one reader, a faceprint only works on the devices it has been assigned to. When Are all fingerprints automatically linked with all biometric time clocks? (Settings → Biometric terminal) is turned on, this is handled for you; it is off by default in most accounts. Otherwise use Assign all identifiers in the top right of the Identifiers page, or set devices individually in the Devices column.
See How to manage RFID cards and identifiers for the full set of identifier management actions.
Tips for successful registration
Ensure good lighting during registration — avoid backlighting.
The employee should face the camera directly, at the right height.
Remove hats, sunglasses, or anything that significantly changes facial appearance.