When an employee submits a time-off request, managers and admins can approve or reject it. This feature is available to users with the manage requests permission.
How to review pending requests
Click Requests in the left sidebar.
You will see pending requests from employees in your departments (admins see all employees).
Click on a request to see the details: employee name, dates, absence type, duration, comments, and any attached files.
How to approve a request
Open the request.
Review the details.
Optionally add a manager's comment.
Click Approve.
The employee will be notified, and the absence will automatically appear on the schedule and timesheet.
How to reject a request
Open the request.
Click Reject.
Add a manager's comment explaining the reason (recommended so the employee understands why).
The employee will be notified that their request was rejected.
Forwarding a request
If another manager should handle the approval, you can forward the request:
Open the request (double-click or click the row).
Toggle Forward to another person.
Select the manager from the Choose user dropdown.
Save the change.
The forwarded request will appear in that manager's request list with an "Assigned to you" badge.
Bulk actions
For handling multiple requests at once, see the Managing requests overview for admins article, which covers bulk approve, reject, delete, and forward actions.