Skip to main content
Changing the smart card user

If the smart card needs to be passed on to the next employee, you can find the relevant instructions here.

Yulia Puplaka avatar
Written by Yulia Puplaka
Updated over a week ago

If a situation arises that the smart card of an employee who no longer works needs to be passed on to the next employee, it can be done in a few simple steps!

First, it would be necessary to find out the serial number of the chip. For this, take the desired smart card and go to the device with it:

  1. From the device, select Menu - enter password 53178 - OK

  2. Select "User Management" - OK

  3. Scroll down to "View User ID" - OK

  4. Place the card against the reader and write down the displayed fingerprint ID

Next, the smart card given must be linked to the new employee in the software:

  1. Open "Settings" - "Terminals" - "Fingerprints and chips".

  2. Find a chip with the correct fingerprint ID/chip number and change the name of the employee behind the chip to a new employee (clicking on the employee's name opens a drop-down menu through which you can select a new employee).

If these steps have been completed, the user of the smart card has been successfully changed!

Did this answer your question?